Service/Support
Our comprehensive service and support is designed to meet the diverse needs of our clients, providing nationwide support to ensure seamless operations across the country. We offer onsite support, allowing our expert technicians to assist you directly at your location, minimizing downtime and ensuring your scanning equipment is always in top working condition. Our services include robust warranties and customizable service contracts, giving you peace of mind and assurance of ongoing maintenance and support. Whether you need assistance with installation, troubleshooting, or routine maintenance, our dedicated team is committed to delivering prompt and professional service, ensuring your scanning processes remain efficient and reliable.
- Nationwide Onsite Service and Support(Ireland)
- Own Technical Support Engineers
- Warranty and Extended warranty Service Provider
- Annual onsite Support Contracts
- Workshop repair facilities
- Authorised Service Providers
- Product Installation and Training
- Third party support(Trade)
Support Contracts Provide
- Onsite Response time, 4hr/8hr
- All parts, (Excluding Consumables)
- All labour and travel
- Preventative Maintenance visits scheduled
- Optional Loan scanner if SLA time not achieved
- Telephone support
- Managed Call logging and reporting
- Operator training
Contact Support: Ph. 01-8612292, email: support@scanners.ie
